About Percipience Hearken
Technology Leadership with Insight, Strategy & Precision
What is in a name?
A name should reflect purpose—and at Percipience Hearken, it defines how we approach technology strategy.
- Percipience means deep perception and insight—we analyze technology with clarity and foresight.
- Hearken means to listen attentively—we engage with our clients to understand their true needs.
These principles shape everything we do, ensuring that every technology decision is strategic, thoughtful, and aligned with business goals.
Our Mission
At Percipience Hearken, our mission is clear:
“To empower financial firms with strategic IT leadership that eliminates risk, enhances efficiency, and drives measurable business success.”
We specialize in high-touch, compliance-first IT advisory, ensuring that technology drives growth rather than becoming a liability. Our goal is to bridge the gap between business strategy and IT execution, helping financial organizations navigate complex regulatory landscapes, cybersecurity risks, and digital transformation with confidence.
Our Story
Founded by Marc Mendez, an IT executive with over 25 years of experience in Infrastructure, IT Security, Solutions Architecture, and Cloud Operations, Percipience Hearken was built on the belief that technology should be a strategic asset, not a burden.
Originally established as an independent IT consultancy, our firm evolved to specialize in financial IT strategy, focusing on Virtual CIO services, compliance advisory, cybersecurity, and digital transformation. Our growth has been fueled by deep industry expertise, a commitment to personalized service, and a focus on high-impact IT strategy.
Today, Percipience Hearken remains committed to delivering high-value IT leadership to mid-sized financial firms, helping them optimize IT investments, reduce risk, and implement scalable technology solutions.
Why Choose Percipience Hearken?
Strategic IT Leadership, Not Just Advisory
We go beyond traditional consulting—acting as an extension of your executive team, ensuring IT strategy aligns with your business goals and regulatory requirements.
High-Touch, Limited Engagements
Unlike volume-driven consultancies, we work with a select number of clients to provide deep, hands-on engagement, ensuring tailored, results-driven solutions.
Compliance-First, Risk-Optimized IT Strategy
With expertise in CSAE 3416, GDPR, PIPEDA, and financial regulations, we ensure IT investments enhance security, compliance, and operational efficiency.
Scalable Solutions for Financial Firms
From Virtual CIO services to AI strategy and digital transformation, we provide future-ready IT solutions that evolve with your firm’s needs
Let’s Build the Future of IT Together
At Percipience Hearken, we believe that technology should empower businesses, not complicate them. Whether you need strategic IT leadership, compliance-driven advisory, or technology modernization, we’re here to help you navigate the complexities of today’s digital landscape.