A social enterprise is a business that operates with the primary goal of creating social impact rather than solely focusing on profit.

Percipience Hearken’s mission is to help organizations achieve their goals through technology solutions that are sustainable, cost-effective, and socially responsible. Percipience Hearken aims to:

empower non-profit organizations and SMEs with discounted IT resources;

provide economically challenged individuals with potential opportunities for a career in IT;

give the people a living wage through Percipience Hearken or the efficiencies NPOs and SMEs gain.

Percipience Hearken specializes in various industries, including healthcare, finance, education, and non-profits.

Yes, Percipience Hearken offers training and education services to help organizations improve their technology literacy and adoption.

If you plan an IT project, you can avoid unforeseen problems that could lead to project delays, budget overruns, or even project failure. You may also need help identifying and allocating the necessary resources for the project, leading to suboptimal outcomes.

An IT project plan typically includes a project charter, a scope statement, a project schedule, a budget, a risk management plan, and a communication plan. Depending on the project’s specific needs, it may also include additional components.

Planning helps ensure project success by setting clear goals, defining the project scope, and identifying the resources required to complete the project. By planning, project managers can anticipate and address problems before they become major roadblocks, increasing the chances of successful project completion.

Stakeholders play a crucial role in planning, providing valuable input into the project’s goals, scope, and objectives. By engaging stakeholders early on and involving them in planning, project managers can ensure that the project aligns with the organization’s overall strategy and meets stakeholders’ expectations.

Technology can enhance project planning by providing tools for project management, collaboration, and communication. Project management software, for example, can help project managers track progress, monitor resources, and identify potential problems. Collaboration tools can facilitate communication and coordination among team members, while communication tools can help keep stakeholders informed about project progress.

vCIO services provide organizations with access to high-level strategic planning and expertise without the expense of hiring a full-time CIO.

vCIO services can include strategic planning, risk assessment, technology roadmap development, vendor management, and IT budgeting.

Yes, the vCIO can assist with technology procurement by providing recommendations and guiding the selection process.

Yes, the vCIO can help with cybersecurity by assessing an organization’s vulnerabilities, developing security policies, and implementing best practices.

The frequency of meetings varies depending on the organization’s needs, but typically the vCIO will meet with the leadership team monthly or quarterly.

Percipience Hearkens vCIOs have extensive experience (at least ten years) in IT leadership and strategy roles.

The vCIO helps an organization manage IT costs by developing a comprehensive IT budget and identifying opportunities for cost savings.

The vCIO helps an organization improve IT efficiency by identifying opportunities for process improvement and automation.

Yes, the vCIO can help with staff training and development by identifying training needs and developing training programs.

Our vCIO services are suitable for businesses of all sizes and industries. We tailor our services to meet each client’s unique needs, whether it’s a small business or a large corporation.

We understand that business needs and priorities can change quickly, and we are flexible and adaptable to these changes. We work closely with our clients to understand their evolving needs and priorities, and we adjust our vCIO services accordingly.

We take the protection of confidential information and data very seriously. We have strict policies and procedures in place to ensure the confidentiality and security of your data, and we comply with all relevant laws and regulations regarding data privacy and security.

To get started with our vCIO services, simply contact us to schedule a consultation. We will work with you to understand your business needs and goals, and we will provide a customized proposal outlining our vCIO services and the benefits they can provide for your organization.

Developing an IT Roadmap with Percipience Hearken can help organizations focus on their specific goals and objectives, identify potential opportunities and challenges, develop cost-effective strategies, and prioritize projects and initiatives. This can lead to improved efficiency, cost savings, and ultimately help the organization reach their desired goals.

Any organization looking to manage their technology-related initiatives can benefit from Roadmap services.

Our team considers each organization’s needs and constraints to ensure that the Roadmap we design is tailored to their unique circumstances.

We work with you to monitor progress, adjust the plan as needed, and ensure that the end result meets your goals.

Yes, our Roadmap services help organizations prioritize their technology initiatives to achieve optimal business objectives.

The time it takes to develop an IT Roadmap with Percipience Hearken varies depending on the complexity of the organization’s infrastructure and goals. However, the process typically takes a few weeks to a few months.

We consider each organization’s needs and constraints to ensure that the Roadmap we design is cost-effective while still achieving their goals.

Yes, our team works with you to monitor progress and adjust the Roadmap as needed to ensure that it remains relevant and effective.

Percipience Hearken’s IT Roadmap development process begins with a thorough analysis of the organization’s current situation, followed by research into industry trends and best practices. We then work with the client to identify and prioritize objectives, consider options for achieving goals, determine the required resources and timelines, develop a plan of action, and establish performance metrics.

Any organization looking to manage its technology-related initiatives can benefit from IT Roadmap services. This includes businesses of any size and industry and government and nonprofit organizations.

Yes, Percipience Hearken can provide ongoing support after the IT Roadmap is developed. They can assist with implementation, monitoring progress, adjusting the plan as needed, and ensuring that the end result meets the client’s goals.

Roadmap services provide comprehensive IT timelines for achieving business objectives, while Blueprint services offer a more detailed guide to an organization’s current IT infrastructure, systems, processes, and governance.

A Blueprint includes a comprehensive guide to an organization’s current IT infrastructure, systems, processes, and governance and a product or service implementation plan, budget, risks, and benefits associated with these changes.

Blueprint services help organizations achieve their goals by identifying areas that need improvement, assessing the risks and benefits associated with each change, and comparing various products or services for implementation.

Percipience Hearken can help with implementing a Blueprint by providing extensive experience in project oversight and execution to ensure initiatives are completed on time and within budget. They will also work with you to monitor progress, adjust the plan as needed, and ensure that the end result meets your goals.

Blueprint services can help organizations achieve cost savings through improved efficiency from new technology implementations, increased agility and scalability through cloud-based solutions, and ultimately reaching their desired goals.

Some benefits of having a Blueprint for an organization include identifying areas for improvement, assessing risks and benefits of changes, prioritizing projects and initiatives, and achieving cost savings through increased efficiency.

Yes, we understand that the business environment can be dynamic, and changes may need to be made to the Blueprint recommendations. We can work with clients to make updates and adjustments as needed.

The product comparison matrices in the Blueprint provide a side-by-side comparison of different products or services that could be used to implement the recommendations. They may include features, pricing, vendor information, and other relevant details to help clients make informed decisions.

The time it takes to develop a Blueprint depends on the size and complexity of the organization’s IT infrastructure and systems.

Yes, we can provide training or guidance to our client’s staff on implementing the Blueprint recommendations. We want to ensure the recommendations are understood and implemented effectively for maximum impact.

Percipience Hearken’s Architecture Services create solutions that are both robust and extensible, devise implementation strategies, apply best practices and standards, assess potential risks related to the technical design, inform stakeholders of their roles in the project, identify and evaluate emerging technologies, and monitor progress closely to guarantee that requirements are met.

Percipience Hearken’s architects possess a knowledge base in areas such as cloud computing, security, and other technology trends.

Percipience Hearken’s Architecture Services can help bridge the gap between business and technology, design solutions that meet clients’ needs, and create strategies for successful IT designs.

The process for using Percipience Hearken’s Architecture Services involves a thorough analysis of the organization’s current situation, followed by research into industry trends and best practices. Then, the organization works with Percipience Hearken to identify and prioritize objectives, consider options for achieving goals, determine the required resources and timelines, develop a plan of action, and establish performance metrics.

Percipience Hearken closely monitors progress, adjusts the plan as needed, and ensures that the end result meets clients’ goals.

By identifying areas that need improvement, assessing the risks and benefits associated with each change, and creating a comprehensive plan for technology transformation, Percipience Hearken’s Architecture Services can help organizations achieve cost savings due to improved efficiency from new technology implementations.

Any type of organization, from small businesses to large enterprises, can benefit from Percipience Hearken’s Architecture Services.

Our Architects are responsible for designing solutions that meet the specific needs of our clients. We create solutions that are both robust and extensible while monitoring progress closely to guarantee that requirements are met. Our team also has a strong knowledge base in areas such as cloud computing, security, and other technology trends.

Our Architecture Services start with an analysis of your business needs and expectations. Our experienced architects then formulate a cost-effective solution that adheres to your infrastructure and scalability requirements. We devise implementation strategies, apply best practices and standards, assess potential risks related to the technical design, and identify and evaluate emerging technologies. Our Architects also have strong communication and problem-solving skills to ensure the end result meets your goals.

Yes, absolutely. Our Architecture Services are tailored to meet the specific needs of each client. We work closely with our clients to understand their unique business requirements and develop a solution that meets those needs. Our team has a wealth of experience in designing solutions for businesses of all sizes and across all industries.